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Bandwidth is cheap, when the users are actually paying customers. Churn, on the other hand is very expensive. I bet Netflix prefers heavy users over those who w
by jsnell 8y ago
Bandwidth is cheap, when the users are actually paying customers. Churn, on the other hand is very expensive. I bet Netflix prefers heavy users over those who watch two movies a month: the latter people are much more likely to cancel the service.
- bilbo0s 8y agoIt's been said before, but we'd need the internal data regarding viewing patterns, license fees (which are per user in many cases), bandwidth costs, etc etc, but I'd take your proposed wager. Without hesitation. I can think of very few scenarios where the amalgamation of these per user costs is lower for a heavy user. (Not saying it can't happen, just saying based on what I know, I'd feel pretty confident betting that it doesn't happen.) Additionally, throwing in what I know about consumer behavioral patterns, I'd wager even their light users are extremely unlikely to cancel Netflix.