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Yet another reason to do it -- so that bug reports about websites not working without Javascript are taken seriously, and fixed.
by ori_b 8y ago
Yet another reason to do it -- so that bug reports about websites not working without Javascript are taken seriously, and fixed.
- lsh 8y agoha! a typical response is "we thank you for taking the time to contact us and value your opinion. our website is best used with Google Chrome and javascript enabled. Do you have any other problem I can stonewall you about?" I've registered my fair share of complaints about javascript problems, nobody does anything ever. Except once when I complained a bug triggered epilepsy, that got their attention real quick.
- hrktb 8y agoOn a previous job, we had a “be a one day support desk” mandatory training, but I took only months after I entered. One of the funny discoveries was supported platforms and setup bugs are filtered very fast and just flagged as such. The only monitoring was the up or down trends for that kind of complaints. It includes people on IE6, those using their fridge browser to open the site, or apps that showed the site under some broken in app browser. So people blocking javascript are just a drop in that global number, and if the number is mostly constant it just won’t matter what happens in it and reports won’t even get to the devs.
- SquareWheel 8y agoOr they'll continue to be ignored, because they're not bugs with the website.
- ori_b 8y agoIt's a bug with the website as long as users start looking for alternatives. That's why there needs to be a lot of advocacy.