JIRA is a pretty flexible tool. We use it primarily because it is a ticket list that we've been able to get approved in our corporate IT system. Personally, I p

JIRA is a pretty flexible tool. We use it primarily because it is a ticket list that we've been able to get approved in our corporate IT system. Personally, I prefer Trello, but no tool is going to be a substitute for good management. If your projects are failing, it's because of lack of communication in the team, which will happen with even the best tools, and can be done well without even the worst tools.