3 ms·
It kills me now going to a gate and the agent is using a GUI. It’s so insanely slow compared to a good, experienced, gate agent using the CLI.
by bronco21016 8y ago
It kills me now going to a gate and the agent is using a GUI. It’s so insanely slow compared to a good, experienced, gate agent using the CLI.
- nikanj 8y agoDeskilling has been brutal in the airline industry. Replacing that good, experienced, union-paid gate agent with a outsourcing-thrice-removed permatemp worker has brought costs down considerably. Making the systems easier to use has been crucial in enabling that.