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Thanks for the article, interesting read! In 2016, AUS airport a colleague and I at the gate offered our seats for a later flight and ~$500 cash. The helpful a
by kmarc 8y ago
Thanks for the article, interesting read!
In 2016, AUS airport a colleague and I at the gate offered our seats for a later flight and ~$500 cash. The helpful attendant starts "searching" for a possible double-ticket in their system, to my biggest surprise, not really using the mouse but just typing, like "hackers" in movies.
At one point she tells us disappointed she couldn't find anything, and turns the monitor to show it to us. Both working in IT, we look at the screen totally astonished: 80x25, white-on-blue, looks like a hex editor (pairs of letters clustered), and the lady continues to type in commands, with the speed of how people play candy crush nowadays, not how a flight attendant would use a CLI :-D
Since then I know what GDS is and how it looks like
- refrigerator 8y agoHaha awesome anecdote, the "hacker typing" thing always took me by surprise too!
- jaclaz 8y agoJust in case, Dilbert's view on the matter: https://dilbert.com/strip/1995-12-24 https://dilbert.com/strip/1995-12-24
- sneak 8y agoScott Adams’ views should be taken with a grain of salt: http://comicsalliance.com/scott-adam-sexist-mens-rights/ http://comicsalliance.com/scott-adam-sexist-mens-rights/
- jaclaz 8y agoOww, comeon, it is a simple comic strip, no need to make a case of something the Author wrote once and with which you may (or may not) be in disagreement.
- bronco21016 8y agoIt kills me now going to a gate and the agent is using a GUI. It’s so insanely slow compared to a good, experienced, gate agent using the CLI.
- nikanj 8y agoDeskilling has been brutal in the airline industry. Replacing that good, experienced, union-paid gate agent with a outsourcing-thrice-removed permatemp worker has brought costs down considerably. Making the systems easier to use has been crucial in enabling that.
- krick 8y agoNot as if it matters, but it's actually 64x25 in most GDSes.