This is a beautifully written article but at the end of the day the way a business uses a tool says more about the organization than the tool itself. Is Jira a

This is a beautifully written article but at the end of the day the way a business uses a tool says more about the organization than the tool itself. Is Jira a tool of oppression or liberation? It can be misused by managers to bully whip a chain gang or just as easily become a developer's best friend when a performance review is coming up (the same way a rock solid alibi will help you survive police questioning). While I agree about how wonderful it could be if used right, it's easily abused and hard to remedy once it becomes a todo list from hell. My guess is the larger your organization and the more rigid your corporate culture is the benefits of tools like Jira will outweigh the cons (not mention the lock in effect once it's adopted).