4 ms·
If someone has a reason for this rule, feel free to chime in. I believe it was an implicit way to tell us to do overtime off the books. Most of the issues, tha
by throwaway9471 8y ago
If someone has a reason for this rule, feel free to chime in. I believe it was an implicit way to tell us to do overtime off the books.
Most of the issues, that took more than one day, couldn't realistically be completed in one day. Waiting on other parties, too many issues at once, low priority, etc.
Occasionally, a ticket about something non-urgent, with no follow up from the business users, would get dredged up from the past to finally get worked on again. But I would attribute that to generally cleaning up unresolved ticket, rather than a benefit of the rule.
- lotyrin 8y agoThe theory would be that you can't have any more than one "thing I have started doing, and will resume doing first thing in the morning" which should be the meaning conveyed by "in progress" and everything else should be yet-untouched "backlog" or in a priority queue "prioritized" and therefore out-of-mind, or explicitly marked "blocked" with a comment about who or what is blocking it -- so that there's no question about why things aren't getting done or who is working on what (if everything on the board is sitting as "in progress") so people aren't over loaded, haven't bitten off more than they can chew, or have a bunch of things blocked but haven't raised their hand and spoken up about any of them (the typical dysfunctions).