It depends on your problems. Small companies have different problems in mind than big ones, so it might work pretty well for some smaller companies. In big comp

It depends on your problems. Small companies have different problems in mind than big ones, so it might work pretty well for some smaller companies. In big companies, as GP said, it is often a utopian idea of full transparency and automatic progress generation in one click. Reality is more complex, of course. JIRA is omnipresent, therefore critique should be taken with grain of salt – you can find complaints about too vague tickets/user stories and complaints about too detailed tickets (with implementation details).