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I agree with a lot of these things -- although I will say it took us a lot of time and the right people to help SET UP JIRA to be able to work with our process.
by augbog 8y ago
I agree with a lot of these things -- although I will say it took us a lot of time and the right people to help SET UP JIRA to be able to work with our process.
- Drdrdrq 8y agoThis. Setting up Jira invariably meant searching internet for me. I have seldom worked with less intuitive UI (Outlook comes to mind, but it is a much smaller app). In light of this article - is it because noone had a clear vision of the app and they all just implemented tickets?
- angry_octet 8y agoSounds like they had no process to begin with, found a ticket tracking tool, made fulfilling tickets their process, and now blame the tool.
- TheGRS 8y agoThat's kind of funny to think about. I'm pretty sure most of JIRA's configuration faults are from over-zealously fulfilling every wish their customers in the early-to-mid level stages had. I'm always confused by the "workflow screen" section and why it was ever done that way.