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I love how much this comment is a perfect example of developers thinking about nothing but software development. As a sysadmin, I've custom written ticketing so

I love how much this comment is a perfect example of developers thinking about nothing but software development. As a sysadmin, I've custom written ticketing software, and used just about all of them, and the thing is Jira really fullfils a role in companies that most of the other ones don't, and I'm not even talking about software development! It's far from perfect, that's for sure, which is why I use jira from emacs. So many people here seem to think every business is a SV software startup and not just some regular old business trying to get shit done and it has repeatedly been a problem I've seen and I'm sure it's the cause many a miscommunication.

reissbaker 8y ago
While I've seen non-software teams use Jira before as well, I don't think it's unreasonable to talk about Jira as a tool designed for software development; from their homepage: "The #1 software development tool used by agile teams" and "The best software teams ship early and often." and "Development workflow: Jira Software automatically updates issues and transitions work when code is committed in Bitbucket." and "Continuous integration: Power your CI with Bamboo and monitor build statuses without ever leaving Jira Software." (That last sentence is nightmarish.)
geocar 8y ago
Well yes. I do develop software, but I've always thought of myself as a sysadmin who programs (AS21863 for over a decade) instead of a developer who "ops". These days I'm also an executive (of an LSE listed company). I do these jobs differently, even if I use (some of) the same tools for each. I think a lot of people believe that it's their tools that make them able and forget it's their brains that use and make the tools. I also think that anyone who thinks using a particular tool is essential (as opposed to meritorious) needs to get their head examined. Do you have any details about your emacs/jira workflow?

reissbaker 8y ago

While I've seen non-software teams use Jira before as well, I don't think it's unreasonable to talk about Jira as a tool designed for software development; from their homepage: "The #1 software development tool used by agile teams" and "The best software teams ship early and often." and "Development workflow: Jira Software automatically updates issues and transitions work when code is committed in Bitbucket." and "Continuous integration: Power your CI with Bamboo and monitor build statuses without ever leaving Jira Software." (That last sentence is nightmarish.)

geocar 8y ago

Well yes. I do develop software, but I've always thought of myself as a sysadmin who programs (AS21863 for over a decade) instead of a developer who "ops". These days I'm also an executive (of an LSE listed company). I do these jobs differently, even if I use (some of) the same tools for each. I think a lot of people believe that it's their tools that make them able and forget it's their brains that use and make the tools. I also think that anyone who thinks using a particular tool is essential (as opposed to meritorious) needs to get their head examined. Do you have any details about your emacs/jira workflow?