I recently read this HBR article on listening and I found it very insightful. The article talks about how conventional business management listening advice may

I recently read this HBR article on listening and I found it very insightful. The article talks about how conventional business management listening advice may not be the best and suggests what great listeners actually do. https://hbr.org/2016/07/what-great-listeners-actually-do https://hbr.org/2016/07/what-great-listeners-actually-do