I am using OVH since we stopped using our own servers in a closet and had to upgrade our services. When you rent a server, or a VPS, you have 3 contacts. Admin

I am using OVH since we stopped using our own servers in a closet and had to upgrade our services. When you rent a server, or a VPS, you have 3 contacts. Administrative, technic and billing. Like for domain names. That way, when a client wants to directly get his own server, they put me as technical contact (and can revoke me if ever they want). The main contact is the administrative one. It can change the other contacts. All is clear, and if problems like OP had happens, then someone did a really worse choice