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d) Offer and show prominently clear and simple procedure and instruction to migrate user's data from closing competitor into your service

• deleted 16y ago
  [deleted]
• jiaaro 16y ago
  To be honest I don't have a simple procedure for their power users. It's a one upload at at time interface (though I could offer an import function for users who are logged in I guess) According to disruption theory (a la Thomas Thurston) I should be in ok shape at the moment - cheaper and worse ;) I think offering an uploader/importer for those dropio dumps is probably a good idea for this weekend though huh?
  • prawn 16y ago
    Some people aren't really power users with accounts/files to migrate, but just need a solution to recommend to clients that have 2MB limits on their email accounts.
  • noahc 16y ago
    You need to offer an importer/uploader. If I had to pay more for a service that offered an uploader, I would. You have a few barriers you need to eliminate. Trust/Reputation -- How can you get them to trust you after they've just be in an "abusive" relationship with drop.io? Name Rec. -- How do you get them to know you exist. This tied to PR. Time -- Reduce time needed to join your website vs others. Money -- Sounds like you're cheaper. So with an importer you have improved time and trust. You're already cheaper, so you need to do the PR side of it. The only thing that might kill you is feature set depending on what users need/want. One advantage is that refugees know what features they actually use, not "Oh, I might need that some day so I'll go with this service"