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There is no switching costs involved. I am in one of the big corporation who's gone through 5 different chat clients. It could decide overnight that one of them
by user5994461 8y ago
There is no switching costs involved. I am in one of the big corporation who's gone through 5 different chat clients. It could decide overnight that one of them must die and it wouldn't matter.
It's one of the lowest switching costs. A few weeks lost to redo the integrations that really matter. That's about it.
Zero benefit in the end, they're all a basic chat with some fanciness of top. It's just time wasted for all the users who hates change and have to learn a new tool for no benefit.
- pmart123 8y agoDo you think Slack or Github has higher switching costs?
- user5994461 8y agoSlack for sure. All the employees are going to be pissed off for months and lose a lot of productivity while they learn the new UI. Git only impacts developers, a smaller user base, who can figure out how to use a new website. That being said. They are both easy switch. Just need to update the URL to the new tool.