I'd be skeptical if ridesharing is possible without some human operational involvement. The most complex part is not the 99% of trips that go right, but the 1%

I'd be skeptical if ridesharing is possible without some human operational involvement. The most complex part is not the 99% of trips that go right, but the 1% that go wrong. The consequences of failure are more severe than say, a SaaS app not working correctly.