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Google has been working on chat for well over a decade. At what point do they stop "testing market hypothesis" and build the product people want to use? I don
by ken 8y ago
Google has been working on chat for well over a decade. At what point do they stop "testing market hypothesis" and build the product people want to use?
I don't want to be a Google tester (market or beta), and certainly not for years on end. I don't care about "opportunities in the market that they can capitalize on". Just build one good chat system.
In the areas where Google excels, they didn't get there by applying this throw-everything-at-the-wall strategy. The design of Google Search wasn't the result of 13 years of betas. What do you do when nothing sticks?
If they can stumble around for this long and still feel the need to test half a dozen possible strategies, maybe the correct conclusion is that, unlike Search or Maps, Google doesn't really have anything as a company to offer this product category, and they should just get out and focus on areas where they can contribute.
- x0x0 8y agoThe right thing isn't that hard to figure out, either. Build iMessage, but make it work across android, ios, and desktop web.