So... this? | Text | Video Business | Chat | Meet Personal | Messages | Duo I guess that makes a lot more sense... I just wish I knew

So... this? | Text | Video Business | Chat | Meet Personal | Messages | Duo I guess that makes a lot more sense... I just wish I knew why four separate apps are needed in the first place. Why can't text and audio/video be supported in the same app? Skype, Hangouts, HipChat (RIP) and many other messaging programs have been doing it for ages. It's simple and intuitive. The Hangouts Chat/Meet split is particularly confusing. Aside from supporting more people in a call, I really don't understand what makes a Meet call better than the old Hangouts calls. My confusion is only compounded by Google's continued support for calls on the old Hangouts (now "Hangouts Chat"?). Is there really such a big difference between an enterprise chat service and a personal one? Companies were turning to Hangouts long before Google announced it would become an enterprise-focused service. HipChat (RIP) and Slack have obvious enterprise features that would seem out-of-place in a personal chat app... but Hangouts doesn't have any such features. It became popular without them. Why change your development focus all of the sudden? Why not continue marching towards a unified communications app and let the enterprise customers just do their thing? I'm sure, given proper context and information, most of the decisions leading up to this point make sense in isolation. Still, Google really needs to sit down and figure out where they want all these apps to be in 5 years because - though I'm far from the first (or last) to say it - this is a mess.