Sorry for my poor English, I meant if a bus is constantly full people start avoiding it simply because of discomfort, in few times request to bring more buses/m

Sorry for my poor English, I meant if a bus is constantly full people start avoiding it simply because of discomfort, in few times request to bring more buses/more frequent lines start to rain to the transport company and as a result we get more buses used at a lower capacity or more private transport to avoid discomfort...