I've used Concur as both a user and expense report approver, and I suspect these "AI" claims are overblown. What actually happens is that Concur can import tra

I've used Concur as both a user and expense report approver, and I suspect these "AI" claims are overblown. What actually happens is that Concur can import transactions directly from a corp credit card and identify a lot of them (airlines, hotels, restaurants) automatically. From what I've been told, the auditing bit consists of looking for anomalously high charges in categories ($1000 flight OK, $1000 restaurant bill not so much) and checking against a blacklist of banned establishments (gambling, adult entertainment, etc).