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I see no lesson to be learned from the business perspective. If equifax can recover from their data loss, any company can.

• mulmen 8y ago
  Well equifax didn’t harm any of their customers so their bounce back should be no surprise.
  • zbentley 8y ago
    I'll bite. How did they not harm their users?
    • mulmen 8y ago
      Equifax’s customers are whoever pays them for access to data. Their customers are not the people who had their personal data exposed. The first rule of Web 2.0 is still true: if you are not paying for the product you are the product.
      • zbentley 8y ago
        It costs me money (past a certain number of freebies) to access Equifax's data on me--to get a credit report. I get that this is not their main business model, and that their customers that they bundle and sell consumer data to are more valuable. But end users, in this case, are still customers. They still pay money and get a service in return. Contrasted with e.g. Google services, it's a different scenario.
  • ttty2 8y ago
    If they didn't, then no company will ever harm any customer.