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The trouble is that 90% of your calls will be due to user error, and the vast majority will be something you just can’t improve, like people misspelling their o
by mikeash 8y ago
The trouble is that 90% of your calls will be due to user error, and the vast majority will be something you just can’t improve, like people misspelling their own names.
- cco 8y agoNeither one of these problems are, "things you cannot fix".