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In a SaaS business, bug fixes can help reduce churn. A simplistic description is, "sales and marketing increase MRR, a quality product decreases churn". Often
by stevoski 8y ago
In a SaaS business, bug fixes can help reduce churn.
A simplistic description is, "sales and marketing increase MRR, a quality product decreases churn".
Often a company becomes financially viable by fixing churn.