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Bug fixes don't sell your software unless it's a heavy customer product.
by WrtCdEvrydy 8y ago
Bug fixes don't sell your software unless it's a heavy customer product.
- stevoski 8y agoIn a SaaS business, bug fixes can help reduce churn. A simplistic description is, "sales and marketing increase MRR, a quality product decreases churn". Often a company becomes financially viable by fixing churn.
- mamcx 8y agoNot..exactly. Maybe is only a local thing in my country, but you will surprise what is called "features" and "bugs" from non-developers. (features: Everything including bugs bugs: Everything that is annoy and not allow to continue... but sometimes also called features) I mean, are intermixed ALL the time. I literally this week was working in a feature (that was, in reality, a bug) meanwhile only talking to my partner that give support and see him ignoring a red modal windows with a error message (oh, that is not a bug, it allow to work(???)). You can turn the bugs and anti-features of the competence in your own selling points (our product sync the offline database without the need to have a operator that restart the service and click on "sync" in the dashboard!!!) and stuff like that...