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Agreed. The problem with over promising is that in every case that I've seen it done (I've seen this 3 times in my short 4.5 year career) the promises were made
by angstrom 18y ago
Agreed. The problem with over promising is that in every case that I've seen it done (I've seen this 3 times in my short 4.5 year career) the promises were made without analyzing if the agreement fits what's needed not what's wanted. And in every case the cost to satisfy a customer that has been deceived was higher than the profit from the sale that was made.
- deleted 18y ago[deleted]
- gscott 18y agoThat is funny because that is what I do, I fill the gap between what is needed and wanted. I believe it would be uncommon for the customer to spec out everything down to what each screen looks like and the logic behind each page and it would be uncommon for the saleperson to do that too. Someone has to be the "interpreter" between the customer vision and the salespersons vision (both of which are valuable) and come up with a working prototype or at least page by page html screens. I guess that begs the question who in your company is the interpreter. Sounds like you would be a good fit for that position. An approach would be "Hi my name is x in x position, great job on the sale with x company. I would like to help define the x features that will be released upon launch and a timeline for the customer to launch as quickly as possible and help define launch dates for the remaining features".