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Not entirely on topic, but Marriott seems to be dealing with some internal phone abuse issues as well - calls going directly to hotel rooms (bypassing the front
by eletious 8y ago
Not entirely on topic, but Marriott seems to be dealing with some internal phone abuse issues as well - calls going directly to hotel rooms (bypassing the front desk) and asking for card details to fix broken incidentals records. I got a call like this yesterday and found out that it's enough of an issue that they've printed out signs in the lobby warning guests to not hand out information.
- SmellyGeekBoy 8y agoThat's interesting. I've had a couple of calls like this in the past and have always insisted on going to reception instead of giving details over the phone. Thankfully mine turned out to be genuine.