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> Microsoft and Google can't be the only ones who do this, either. What do you propose? Posting a critical thing about Microsoft, to then talk about how that i
by PavlovsCat 8y ago
> Microsoft and Google can't be the only ones who do this, either.
What do you propose? Posting a critical thing about Microsoft, to then talk about how that is unfair Microsoft can't be the only ones who do "this", whatever vague thing "this" may be?
Which comment in this thread would you call "outrage", whom exactly would you accuse of giving Microsoft a free pass, or "being selective"? I'll assume your comment isn't "being outraged about people being outraged", that you are just making a point.
I'd say nobody is or wants to be "outraged", that's just framing comments you're not directly replying to as that. The word has become quite overused for basically anything slightly critical. Let people describe their own internal emotional state as outraged, if they feel that way, but otherwise, it's really just "y u mad" where actual interaction with the argument should be.
Many companies want to use the "masses", the influx of money and bug reports, not to mention statistics and personal data, ML training, the more the merrier, come one come all -- millions, billions of people are welcome to buy the product, click on the ads and all that. But if they have a negative feedback, no matter how valid, then it's suddenly unfair. Then they're all ignorant, entitled, outraged, hipocrites, the whole playbook, and need to be routed around.
But you cannot have it both ways, if you have a channel to peddle product through, blowback can and will travel through that as well. You want to be in the marketplace, be in the marketplace.
Just calling inconvenient criticism outrage, to be done with them, makes them accumulate interest, it doesn't actually turn it into "mere outrage over nothing because people want to be outraged", which could be ignored. But do that enough, and you'll face outrage you fully earned, on top of the still valid criticism.
Another recurring pattern, and that's regardless of company as long as it's big enough, is that so much in the form of speaking for the average user or person, or how something makes business sense. A lot of personal attacks on critics, in an indirect fashion they can't even defend themselves against properly, often by people who will not stand behind their own opinion as their own opinion.