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I was one of the people who wrote long support requests to you guys detailing how much I disliked the system you had in place. I really respect your forthrightn
by krrrh 8y ago
I was one of the people who wrote long support requests to you guys detailing how much I disliked the system you had in place. I really respect your forthrightness here.
- NamecheapCEO 8y agoThank you, I need to explicitly call out our/my shortcomings if we want to improve as a company going forward. We are making big changes to the way we are doing things and a commitment to full transparency and having open and honest conversations with our customers are the biggest of those.
- Sambeckerst 8y agoThanks Richard for being honest, this is why I choose namecheap