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But they got your money anyway. So why would they care?
by markhopkins 8y ago
But they got your money anyway. So why would they care?
- turc1656 8y agoVery fair point, but only from one perspective. Yeah I gave them my money, but they did have to pay at least 4 hours or salary+benefits for at least one person just talking to me on the phone. That doesn't include anyone else behind the scenes who was used to help rectify the issue from the technical side. Nor does it include the cost of however many other people also encounter these issues and have to spend inordinate amounts of time on the phone with their employees. That can easily add up.
- kkarakk 8y agoit's DISNEY, what are you going to do - not go? the peer scrutiny penalty alone from your kids complaining would take a cleaver to your productivity