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As a non-business but paying user, I had the opposite experience. They spammed me with over 10 emails "warning" me that my Dropbox subscription was about to exp
by guitarbill 8y ago
As a non-business but paying user, I had the opposite experience. They spammed me with over 10 emails "warning" me that my Dropbox subscription was about to expire, oh and also casually hinted the business plan was "better", even though I don't use anywhere close to the 1TB. Which of course made me cancel/not renew.
As much as a hate to say this, but their tech is solid and isn't the problem. It seems to be figuring out what the value-add is for different groups, and how to market it effectively. Or maybe cloud storage is saturated and not that interesting. (The size of SSDs also doesn't help for individual accounts which is either 1TB or nothing.)
- daveFNbuck 8y agoThis is the same experience. They bombard you at renewal time, but ignore you and apparently don't even allow upgrades during the rest of the year.
- preinheimer 8y agoI made the mistake of sighing up for a trial of their business account, it wasn't a good fit. I tried for _months_ to get them to stop emailing me. Different sales reps, various mailing lists, drip campaigns, I unsubscribed from them all but it kept coming. I eventually forwarded like 13 attempts at unsubscribing to their CEO with a plea to help and it stopped.