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My site, I'll answer - because you're guaranteed to get paid. We handle the payment processing, and only notify a seller that you've sold an item after we've c

My site, I'll answer - because you're guaranteed to get paid. We handle the payment processing, and only notify a seller that you've sold an item after we've captured payment. There's no PayPal two step. As a seller, you don't care who your buyer is, only that you can get paid and that the buyer agrees to have it shipped reasonably. We take shipping choice off the table - everyone has to ship USPS within the US only (no foreign transactions yet, we'll add this choice later, but that's the brute force way to solve it for now).

chaostheory 19y ago
that's a huge benefit/differentiator - I'm surprised you guys didn't put it on your front page or even in the 'how it works' page
- sachinag 19y ago
  You know, that's been our biggest issue - people approach the differentiators very differently depending on their experience. As a result of that, we've had a devil of a time really getting the benefit statement and the elevator pitch down pat. We'll probably go with some version of "safe and easy", but I'm all ears.
  - chaostheory 19y ago
    from my point of view, your front page (and even your 'how we do it' page) is not really any different from the n number of auction/trading sites that I've seen. I wouldn't have even known that you guys have system/mechanism of guaranteed payment (and even delivery?), had you not posted it here
vaksel 19y ago
Don't you pretty much open yourself up to fraud? Instead of the seller needing to check the transactions manually and taking the risk that the person won't charge back all the money, you are the one getting the short end of the stick?
- sachinag 19y ago
  We do the standard anti-fraud stuff and have very good relationships with the credit card companies. Knock on wood, it's been a manageable problem so far.
  - vaksel 19y ago
    i guess you have the benefit of low value transactions. If you were letting users sell electronics etc, the scammers would come out of the woodwork,

chaostheory 19y ago

that's a huge benefit/differentiator - I'm surprised you guys didn't put it on your front page or even in the 'how it works' page

sachinag 19y ago
You know, that's been our biggest issue - people approach the differentiators very differently depending on their experience. As a result of that, we've had a devil of a time really getting the benefit statement and the elevator pitch down pat. We'll probably go with some version of "safe and easy", but I'm all ears.
- chaostheory 19y ago
  from my point of view, your front page (and even your 'how we do it' page) is not really any different from the n number of auction/trading sites that I've seen. I wouldn't have even known that you guys have system/mechanism of guaranteed payment (and even delivery?), had you not posted it here

vaksel 19y ago

Don't you pretty much open yourself up to fraud? Instead of the seller needing to check the transactions manually and taking the risk that the person won't charge back all the money, you are the one getting the short end of the stick?

sachinag 19y ago
We do the standard anti-fraud stuff and have very good relationships with the credit card companies. Knock on wood, it's been a manageable problem so far.
- vaksel 19y ago
  i guess you have the benefit of low value transactions. If you were letting users sell electronics etc, the scammers would come out of the woodwork,