This is pretty common in government agencies from what I've seen. Many contractors take forever to do even the most basic of changes because of how contracting

This is pretty common in government agencies from what I've seen. Many contractors take forever to do even the most basic of changes because of how contracting works in order to milk as much money as possible. But agencies that move towards open source initiatives, non-profits etc end up being a lot more responsive and overall end up a lot better off. Unfortunately there's a lot of entrenched commercial entities (ex Oracle) that want things to remain the same so it's going to be hard to rout them. Initiatives like this give me a bit of hope though.