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> have a mostly automated system detecting violations and such, and also a good human support system with power to override the decisions of the former; the two
by tivert 8y ago
> have a mostly automated system detecting violations and such, and also a good human support system with power to override the decisions of the former; the two are not really incompatible.
While that's true in the abstract, I don't think it's true in present society. Both private companies and government are under near-constant pressure to cut costs, and the people who are charged with implementing those cuts will be tempted to under-resource the human override team or cut it entirely. Quality of service isn't the priority.
- icebraining 8y agoThe exact same argument can be made to those criticizing the use of automation: it doesn't matter, because that pressure means it will be used anyway. And the whole discussion becomes meaningless.
- hueving 8y agoNo, when economic systems pressure companies into cutting corners, it's completely fair to criticize the situation. "Think of all of the money people are saving by allowing businesses to refuse service to disabled people." A system with massive net positive social utility does not alone justify injustice for a few.