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> Once you have a slate of bad reviews on an app store, it's difficult to fix. Not really. Take note of what the bad reviews say, fix the issues, release a ne
by happybuy 8y ago
> Once you have a slate of bad reviews on an app store, it's difficult to fix.
Not really.
Take note of what the bad reviews say, fix the issues, release a new version and repeat.
Once you've got to the point that you've resolved the majority of the problems noted, release a version in the App Store which resets all your ratings.
If you keep going - from that point on - you should be getting better reviews and ratings which will make it a more popular app and these later reviews will eventually overwhelm the earlier lower ratings.
Also once the app is actually objectively good, use SKStoreReviewController.requestReview to prompt for reviews from users to encourage more and more good ratings.
It could be said that a poorly rated app is simply one which hasn't listened to feedback and focused on constant improvements.