I know of a small branch office which has to buy HP laptops approved by the corporate HQ. So HQ decides on a small number of approved HP configurations for the

I know of a small branch office which has to buy HP laptops approved by the corporate HQ. So HQ decides on a small number of approved HP configurations for the next few months(I think normal, developer, mgmt). Then the branch offices goes to the HP site and selects how many of each it wants to have. In a recent redesign of the HP site, they can't even see what they are going to get: Has the 'normal' specification of this month 4 or 8 GB RAM? Who knows? If you phone your HP representative, they say they don't know, go ask HQ. Then again, the laptops HP delivers are all shoddy quality. Every week, some key or whatever breaks off one of them. Getting a replacement part takes 2 or 3 months and sometimes the replacement part itself turns out to be damaged. Also, if you order a new laptop today, HP can't deliver them until next year. End users trying to get work done desperately cling to the old DELLs of 5 years ago, so HQ actually decided to forbid upgrading these DELLs to windows 10 in order to finally get rid of them and get some sales for HP.