probably a secondary system for auditing.. previously worked on-site at a web hosting company which had similar sorts of spy systems in place - these weren't r

probably a secondary system for auditing.. previously worked on-site at a web hosting company which had similar sorts of spy systems in place - these weren't really checked or used as a primary measure, but more that spot checks were done to see if people were 'generally busy', and also when actual productivity (support request qty/quality) was down or discipline problems occurred the systems would be used to inspect/audit other performance. programming is for sure less 'mechanical' than routine system support support requests, but I can see the same sorts of measurement as useful in a remote work / no trust environment.