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Yeah, and not just in the more visual elements either. Gmail is a perfect example of them ignoring 'if it's not broke, don't fix it', but I think the main probl
by CM30 8y ago
Yeah, and not just in the more visual elements either. Gmail is a perfect example of them ignoring 'if it's not broke, don't fix it', but I think the main problem is how they're so obsessed with trying to 'guess' what you want rather than let you decide yourself.
This is especially notable in Google Search, where the results will often be outright irrelevant to your query, remove terms they assume aren't necessary and do absolutely everything on the assumption that a wrong result is better than no result.
So many of Google's UI/UX/design issues would be fixed if they just got out of the user's way and let them do what they intended rather than trying to guess in advance.