Interesting comment at the end: > If they respond with “I don’t want to be recorded” or some variation of the phrase, the call is handed off to a human operat

Interesting comment at the end: > If they respond with “I don’t want to be recorded” or some variation of the phrase, the call is handed off to a human operator on an unrecorded line. (Those operators also annotate the call transcripts used to train Duplex’s algorithms.)