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The Art of Job Interviewing
- seymour333 8y ago"Start with a phone screen interview" I have to disagree with this point. Phone and screen interviews are awkwardly paced and some individuals simply don't come across well in this type of setting. If the qualifications on their resume fit your requirements, just bring them in!
- notyourwork 8y agoInterviewing is an expensive process so you try to introduce multiple steps which filter a large candidate pool down to a hire. If every candidate with a resume that indicated they were qualified was brought in the process expense would increase drastically. Furthermore, phone screen allows ability to get perspective on soft skills. At least in my field, technical people need to communicate and therefore a phone screen allows ability to review this attribute of candidate which isn't conveyed on a resume.
- ravenstine 8y agoI hate phone screenings. And that's not because I hate the interview itself, but having the interview over the telecom system. Most recruiters are using a cell phone, and cell-to-cell audio quality is pitiful in today's age. No wonder so many people in my generation don't bother calling anymore! If my ears are straining to make sure I'm hearing the fuzzy-sounding person on the other end of the line, that makes the screening a lot less pleasant. As much as I agree that companies should be more willing to just have people come in for a quick chat, I'd like for recruiters to reach out through email or text and then setup a Hangouts chat or such. A video call would be sufficient in my book. EDIT: One of the things that sucks about phone screenings, IMO, is when the interviewer is clearly asking a prewritten set of questions and taking notes as I speak. What I'd like instead is for the interviewer to record the conversation so they don't have to take notes, thus freeing their minds up to having a chill conversation and perhaps getting a better sense of who I am.
- GhostVII 8y agoAlso I have a pay as you go phone, since I never call anyone, so a phone screening can quickly cost me $20 if it goes for more than half an hour.
- reificator 8y agohttps://voice.google.com https://voice.google.com and a PC headset will get you free calls over the internet.
- Sean1708 8y agoThey're making you ring them?! That's ridiculous! Personally I would just flat out refuse, there is absolutely no excuse for them to put the cost on you unless they can't afford to hire you anyway.
- GhostVII 8y agoNo, they call me, but I get charged for incoming calls apparently. I thought I didn't, but then I ran out of balance half way through a phone interview.
- fencepost 8y agoIn the US you're generally charged for every minute of a call on the phone regardless of whether it was incoming or outgoing. Most postpaid plans now include unlimited minutes, but prepaid are limited. I believe European carriers were traditionally caller pays, not sure if that's still the case.
- hocuspocus 8y agoI always insist on using VoIP or videochat. Nowadays most companies use Zoom, Google Meet or the like. But even then, and with a gigabit wired connection on my end, it's usually not perfect. :/
- walshemj 8y agoThat's because both ends are not using proper equipment - real sound cards real microphones.
- wgerard 8y ago> If the qualifications on their resume fit your requirements, just bring them in! It's not uncommon for there to be a huge mismatch between what the resume says and how the candidate interviews. Especially since it's well-known that resumes are programmatically screened nowadays, candidates feel pressured to play buzzword bingo with their resumes. A quick phone screen or take-home is far more humane than bringing them on-site for 6 hours and having them flail miserably in the interview because of the resume problem. I also don't see how they could nail an on-site interview but fail a phone screen. It seems like the skillset there is roughly equivalent, regardless of whether you agree with that skillset being indicative of on-the-job performance.
- scarface74 8y agoI love phone screens. It tells me early on whether I need to waste my time taking off work, going across town etc. On the interviewing side, I have had 6 phone screens with different companies in one day -I was able to “work from home” to do it. On the interviewer’s side. I was able to screen 6 people in one day and bring in only two. A “resume fit” means nothing. People say all sorts of things on their resume but they fall apart when you actually talk to them.
- flippyhead 8y agoOr the reverse: someone might not be good resume writing, but if you suspect this, talking to them can occasionally find some hidden gems.
- pmiller2 8y agoI would guess those people don’t get phone screened, either, because the resume (in the absence of a referral) is what gets the interview.
- lj3 8y agoThis. Some companies proceed directly to the "build us something" or "take a quiz" portion of the interview process. I always insist on a phone interview (preferably with the hiring manager) before doing anything else. 5 minutes of frank conversation can save you hours of wasted time. Also, you'd be surprised at how different the role they want to fill is from the one they posted.
- scarface74 8y agoExactly. Just like the company is juggling a lot of candidates, historically, I am usually juggling multiple companies where I am somewhere in the interview process.
- hahamrfunnyguy 8y agoAgreed. They're a time saver for all involved. A surprising number of candidates can't answer basic programming questions about access modifiers or the difference between interfaces and abstract classes. Why bring them in if you know they won't meet the criteria?
- Quarrelsome 8y agoI feel like its fine if its just a low technical bar. The purpose of a phone interviews for me is basically: "can they write a function signature without really thinking much?".
- ska 8y agoI have to disagree with this, from the both sides of the table. If I'm hiring, phone screens let me sanity check the candidate resembles what they present on paper. As an candidate the phone screen lets me sanity check that the position/team resembles what they present in the job posting. Both of these before either side has expended significant resources on a proper interview. More that 50% of the most recent interviews I have done have involved getting on an airplane (sort of "amusingly", more than once even for a position in the same city I was located) - no way I'm going to put that sort of time in for most places without talking to them first. On the other foot, it's pretty frustrating as a hiring manager to have interviews and people all lined up and prepped for someone it only took you 10 minutes to know was not going to work out. I should probably add, I mean technical, or at least hiring manager, phone screens. Recruiter can rarely handle this, and if I'm talking to one it's really only to arrange/understand who I really need to be talking to.
- walshemj 8y agoIsn't the sanity checking what you pay a recruiter for
- ska 8y agoRecruiters are most typically useful as a filter. If they can reduce an unmanageable number of candidates to a manageable pile without too many false positives, you are doing well. In more niche/difficult to match area, good recruiters can be helpful at finding difficult to source candidates, much more so that evaluating them. Those two skill sets are quite different, most recruiters don't do both well.
- kevan 8y agoI don't know anyone that really enjoys phone screens or tools like HackerRank. But, given the percentage of people with 5+ years of coding skills on their resume that wash out with fizz-buzz questions I think they're a necessary filter to save everyone time.
- dylan-m 8y agoI'm somewhere on the autism spectrum, which isn't a big deal, but it does have the effect that I don't come across well in phone calls. So if that's my first meeting with someone, I am doomed. It's challenging enough navigating a regular social situation, but it gets even worse when I'm down to a single source of information, and that happens to be a tiny little speaker linked to a tiny little microphone over six concrete buildings and a thunderstorm, and the interviewer's voice is oddly muffled but I didn't bring it up at the start of the conversation and now I'm wondering if I should mention it ten minutes in and damn I lost track of my notes. That isn't a comfortable situation for anyone, but I get the impression that people are usually able to fill in the gaps with their own intuition of social norms and protocols. I suspect many of the gut feelings people get doing phone interviews are a matter of luck. I do appreciate the convenience of a phone interview, but it would be incredibly good for my peace of mind if more of them could start off with a simple email conversation to introduce each other. I tried to do that myself for a brief moment where I was interviewing people, and I thought it went quite well. (My boss, wondering how he almost didn't hire me, put me in charge of hiring someone like me, which was surprisingly non-destructive, but I'm grateful I don't need to do it on a regular basis). With that said, I really dislike the jobs where they ask you a bunch of random questions right in their application form. That's way too much work when your answers to those questions probably won't even reach your interviewer anyway.
- josho 8y agoA good manager isn’t looking for polished answers in a phone screen. Rather it exists to validate that it is worth my and your time to meet in person. Eg. I’ll provide more context on my needs as the hiring manager (often the recruiter explains the role poorly). Then I’ll ask a few questions related to the role that are pretty basic to validate your background isn’t BS. So if you get screened out here despite nailing the questions then the manager is hiring on the wrong criteria (likability?) and you probably don’t want to work for them anyway.
- shshhdhs 8y agoI have to disagree. I perform a lot of interviews, in-person and over the phone, and I no longer trust resumes. People will put hundreds of words on them but can really only speak to a handful. I’d rather sort that out over the phone first before wasting their time taking PRO and traveling.
- azangru 8y agoI am super bad at interviewing — I just want to see how well the candidate can code :-(
- bluejekyll 8y ago> I am super bad at interviewing Then read some (maybe this, I didn't look at it in detail, but at first glance looks reasonable) and practice. > I just want to see how well the candidate can code :-( All this tells you is if the candidate can code. If you want that, give them a test, look at their Github history (if they have it). Ask for code samples from any project they can share that they're proud of. I personally find it much more valuable when interviewing someone to talk about what they've done. How they've solved problems. What their interests are both in and outside software. Setting up a non-stressful experience and using behavioral interview type of questions and form is my personal favorite. Something I think is really important, that many people forget, is that the interviewee is also interviewing you. If you come across disorganized, unprepared (didn't even read their resume), etc., then you may fail the interview and even if you want to hire them, they'll say no.
- azangru 8y ago> All this tells you is if the candidate can code. If you want that, give them a test, look at their Github history (if they have it). I try to get all information I can about the candidate, including reading through their Github or Linkedin profile, or looking them up on StackOverflow or on social media just to get a deeper understanding of what kind of person (and coder) they are. But I was consistently surprised by how difficult it may be to find relevant information about a candidate before an interview. Many do not include links to their code (Github, Gitlab, Bitbucket, whatever, just show me how you think) in their resumes (admittedly, we did not have it as a hard requirement, but one would assume that a programmer would include them). Resumes often contain spelling or grammar mistakes that bias me against the applicants (and I need to tell myself that these mistakes don't necessarily matter). Our process is a screening interview over Skype with a simple coding challenge. Followed by an hour-long in-person interview, also coding-heavy, but relevant to the work that the candidate will be doing (no brain teasers, no CS algorithms). I feel that at least this gives me some objective datapoints to assess and rank the candidates. Asking about previous work or interests in and out of software feels too subjective to be useful for subsequent comparison, and is prone to false-positives (we once talked to a candidate with an interesting background and all the right buzzwords in their social network who did not even pass the screening challenge). Although we certainly do ask.
- alexashka 8y agoThis is really long. Interviewing is not an art - it's a means to an end. A very pragmatic event, the focus of which, is to minimize wasted time. This very document is an invitation to waste people's time. The length of it and its contents. It'd really help if people who've actually run companies, managed, hired and fired, would be the ones speaking on these topics, not some middle-man recruiting agency doing content-marketing.
- simonsaidit 8y agoI’m a consultant and somewhat happy about my job. The boss where I’m currently at wants to hire me permanently and I told him that perhaps if the offer is good enough and without going into details he says his sure we will work that out... he has a big budget and only answers to the ceo and are there to build up everything from scratch and I’m his technical advisor/architect/developer while we establish platforms and team... so it feels pretty attractive and usally I ignore recruiting but then HR starts their process as if it’s me trying to get them and not the other way around... giving references, wants me to do logic and personality tests and now I kinda regret and already said I’m opposed that kind of thing and won’t really do testing for a lot of reasons. They settled with personality test and I said ok I guess I can do that but as I opened it today it really fustrated me and closed it again and now I’m pretty much feeling like saying No thanks as this really drains me. Am I being too difficult? Edit: thanks for the feedback
- josephpmay 8y agoNo. If they are the ones that want you, you hold all the power in the process
- rootusrootus 8y agoYou need to lean on the hiring manager and tell him to make them stop. He wants you, but HR is HR and they have their own processes. They are also used to being in control and having the upper hand in any negotiations. It's possible he has no control, but every place I've worked, the hiring manager can absolutely put the brakes on the BS and go directly to an offer. It's his call. If the HR department is really that powerful and obnoxious, maybe you don't actually want to work there after all. A crap HR department can be an ongoing headache.
- twic 8y agoNo, you're not being too difficult. If you feel the hassle of going permanent outweighs the benefits of going permanent then that's your choice. Tell your boss, and get him to either get the nonsense waived (which can be done - do you think a new CEO would be doing logic tests?), or put another hundred grand on your salary!
- 8y ago
- steven2012 8y agoThis sounds like it was written by a complete amateur. "Try and avoid bias" isn't even grammatically correct. Their part on bias is woefully inadequate. "We’re all human, and we’re all biased, so the best thing to do is just accept this." sounds like they have no idea what unconscious bias actually is. The worst unconscious bias is "this person isn't like me, so they can't possibly be good." People unconsciously would rather be around people similar to themselves. This creates groupthink and monocultures, and the reason why there are so many issues in tech. They see a candidate who is a female or a different race, and maybe they approach problems differently, and the interviewer rejects this because it wasn't THEIR way of thinking, which obviously to them is the best. There are many ways to solve problems, and the best interview problems are the ones where people are free to use their own creativity to solve a problem, not regurgitate the exact same CTCI answers ad nauseum.
- michael_langdon 8y agopersonality test and I said ok I guess I can do that but as I opened it today it really fustrated me -not completing the test is an indicator of your personality. I have had a few of these things shoved at me and it has , in my experience, very little to do with placing you in a personality complementary position. workplace personality testing has more to do with making money from the data that is generated, and that came from some long in the tooth middle management that gave 0fux about the job at the time. feel it out and maybe turn the table for the interviewer, so its not about how well you fit and what you bring, make it about how well the employer fits your capabilities and how much they will lose if you walk away, maybe in mid interview have someone call you and beg for you to reconsider and come work for them they need you now. in other words HAX YOUR INTERVIEW