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> Many people on the Communications team feel under attack from the press and even from their colleagues. I’m deeply disappointed that so much internal discussi
by bertil 8y ago
> Many people on the Communications team feel under attack from the press and even from their colleagues. I’m deeply disappointed that so much internal discussion and finger pointing has become public.
That’s a clear internal reference: Friday’s All Hands and comments on related posts. This and the comment from Sheryl (including the explicit “All Hands”) make it sound like both were copy-pasted from the internal discussion forum (a.k.a. Workplace).
Those two sentences are text-book Schrage. Any other executive at the company would welcome the feedback; remind people that their colleagues are human and to stay civil; encourage people to keep pushing back, but remember that PR is hard for a reason. Schrage just… that.
Anyone else would also probably have edited that section to mention that it’s good that the press keeps us honest, democracy needs uncomfortable conversation.
One thing that will never be excused though is “much internal discussion and finger pointing has become public”. Everyone would agree this is not acceptable. Employees are welcome to (politely) rip a new one to any executive if they don’t like something, but going to the press, no matter how small or how bad… I don’t remember any quote in the NYTimes, but that person will have a very bad time, even if it is the last thing Schrage does.
> Mark and Sheryl have also asked Nick Clegg to review all our work with communications consultants and propose principles and management processes to guide the team’s work going forward.
If this is an internal post, that sentence is very clearly missing a “and myself”. This is clear shade, not surprising for Schrage internally, and uncharacteristic for the company. I’m not confident he’s happy with Clegg.
- puzzle 8y agoSchrage was like that even at Google. I met him once. That day, he vented about Googlers leaking. Yep! I can understand that it made his job harder, but, as you mention, there's a way to say something and then there's the better way to do it. For a PR person, I was surprised how he usually went for the former.