They were on Twitter for at least a year. Presumably they had a number of positive experiences too mundane to mention in a story focused on the unforeseen conse

They were on Twitter for at least a year. Presumably they had a number of positive experiences too mundane to mention in a story focused on the unforeseen consequences. I think in general, Twitter can be a good experience up until the time your tweets reach a broad audience, at which point, you run into the two problems of not being able to please everyone, and, offended people being the loudest people (in reviews, and every other kind of online discussion).