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There is a lot more to it than those magic quadrants and articles that vendors send you. It’s not really fair to pick out an article or two and then say they ar
by jm4 8y ago
There is a lot more to it than those magic quadrants and articles that vendors send you. It’s not really fair to pick out an article or two and then say they are crap. It seems to be the cool thing to pick on them and most of the people that do have basically zero experience with them. I suspect most of the bad rap comes from the bullshit ads vendors send out that reference some Gartner article.
When you sign up with them you are assigned an executive partner who helps develop your strategy, you get access to over a thousand analysts that are SME’s in various fields, access to a massive library of articles and it’s a good networking opportunity. The EP is where it’s at. It’s someone with a lot more experience than you have who you can work with directly, bounce ideas off of, get advice from, etc. I guess sort of a mentor for hire is one way to look at it. I know people that swear by Gartner and renew year after year.
That said, it wasn’t a great fit for me. I don’t want to call it a complete waste, but it wasn’t worth it. I am apparently an outlier among their clients because they have a very high retention rate.
- monkeydreams 8y agoAnother important aspect of Gartner is that it provides a common language and common abstractions for the reality of managing organisations. Concepts like magic quadrants, et al, are not exactly correlated with the reality, but the correlation is strong enough and simple enough that if both you and a vendor are aiming for the same abstract goal, you have a decent chance of ending up in the same real ballpark with minimal effort. That said, there are a million different conceptual frameworks out there and Gartner only specialise in a handful.