4 ms·

> Nobody is going to use software for anything critical that doesn't have someone "waiting around" to fix any bugs that appear This is exactly why you're often

• pjmlp 8y ago
  Not really, because there are thousand others that can out offer you.
  • icebraining 8y ago
    That's also a selling point, though, especially if you're a small company. Knowing that they weren't locked in to us, and therefore helpless if we closed or pivoted, helped sell our services many times.
• TimJYoung 8y ago
  Most companies do not want to deal with the hassle of finding someone to perform support/bug fix work on their software. They want to be able to call up a vendor and get an answer today about a bug fix or support. Most open source projects do not have this level of support.
  • seba_dos1 8y ago
    ...and those that do are often making money out of it.