5 ms·
Just like any other good hackernews reader, I read the comments first and only then decide whether to read the article. As I read this post and there were no co
by Rainymood 8y ago
Just like any other good hackernews reader, I read the comments first and only then decide whether to read the article. As I read this post and there were no comments, I'll take the liberty of trying to provide a nice comment that might or might not induce you to read the rest of the article.
Ford CEO Jim Hackett said this in a podcast:
>“The issue in the vehicle, see, is: We already know and have data on our customers. By the way, we protect this securely; they trust us. We know what people make. How do we know that? It’s because they borrow money from us. And when you ask somebody what they make, we know where they work, you know. We know if they’re married. We know how long they’ve lived in their house because these are all on the credit applications. We’ve never ever been challenged on how we use that. And that’s the leverage we got here with the data.”
He explicitly stated "we protect this securely", a statement that I am extremely cautious about and wouldn't touch with a ten feet pole. Just this statement from the CEO has cemented my idea to never ever buy a Ford wagon.
Of course, a backlash on Twitter ensued, as some user responded:
>“I heard it yesterday, and was appalled,” tweeted another. “No concern whatsoever for privacy and no reflection on whether or not this is a GOOD thing. Talked about linking with personal medical data while in the vehicle. No thought to ethical considerations. Another Zuckerberg. Disturbing.”
Ford is failing financially and as Ford is a company, it will do anything to stay alive, self-preservation, very human, but of course a company would rather stay alive exploiting our data than to make a gracious exit:
>With sales of vehicles flagging worldwide, the company is finding itself running out of financial freeway, so to speak. And even in the U.S., its strongest market, Ford is seeing little vehicular success of late beyond sales of its trucks and SUVs). Accordingly, the automaker is wisely taking steps to be more fully integrated into people’s lives, by expanding into ancillary businesses that at first would seem to run counter to its mission.
The beginning of the post is basically fear mongering (and I'm glad I read on) as later a Spokesperson for Ford is being quoted saying the following:
>“In the podcast ... Jim Hackett was painting a picture of the future possibilities of data use given the long-term relationship and trust we have with our customers,” she said. “Specifically, it is important to know we do not sell or monetize information from customer credit applications. We take seriously our obligations related to how we use this information. With regard to all data use, we are committed to protecting customer privacy and we do that by ensuring transparency and appropriate consent in the collection and use of all customer data.”
In the end it says this
>This story was updated at 5:25 p.m. EST with comments from Ford’s spokesperson.
In other words, this article was first published without quotes from the spokesperson, maybe Ford saw the article and felt pressured?
Anyway, I think the article is mostly fear-mongering amongst our more privacy oriented people, but at the same time I will keep a closer eye on Ford.
- pintxo 8y ago> we do that by ensuring transparency and appropriate consent in the collection and use of all customer data. I read this as: "We will make sure that we will hide deep down in the terms of service you consent to us selling you data to the highest bidder"
- nkrisc 8y agoYes. "Appropriate" consent simply means "legally defensible" consent. This is a reassurance meant for shareholders, not end users.
- Sylos 8y agoI'm especially curious how they plan to do that in the EU. The GDPR requires that you separate your requests for consent for ads from the consent for stuff which is actually necessary to be provided the service. If customers don't consent to their data being used for ads, you can't use it for ads, but you also can't blackmail them by not providing the service then. Also, you as a company are responsible to have the customer understand what they're signing. If all of these would be done correctly, why would anyone ever sign the consent sheet for you processing their data to show them ads? All they get out of this, is their personal data at risk of being leaked.
- logfromblammo 8y agoNot just Ford and Ford Credit. Never use dealer financing. You will always get a better deal through a bank that makes car loans, or your credit union. At the very least, via the haggling leverage in being able to keep secret the maximum amount you can afford to pay. You may also get better terms on the note, but even a higher interest loan could be a better deal, if the principal is negotiated to a lower amount. You will also have to avoid GM Financial, Ally (formerly GMAC), and TD Bank (formerly Chrysler Financial) as lenders. I have no idea whether or not they have a data sharing program with dealers, but I wouldn't risk it. Best is paying in cash. Keep your budget secret. Never let the salesperson know what you would be willing to pay, or you will end up paying exactly that. Never speak in terms of what you can afford, and speak exclusively in terms of the value of a vehicle in relation to its list price.