3 ms·
This is nicely put together - thank you. My entire business is actually in helping people get customers and at least half of our clients are those seeking P/M
by goatherders 8y ago
This is nicely put together - thank you.
My entire business is actually in helping people get customers and at least half of our clients are those seeking P/M fit who partner with us to get early demos of their product (or even pre-demo conversations) scheduled. I have a sketchbook full of cool SAAS ideas that I'm not savvy enough to build. But I'm good at getting customers so viola that's my business.
I would offer these tips if you are trying to start a business - any business - and need a nudge to get your first few customers.
1. You don't need to be different. The world is HUGE. Most of your potential customers have never heard of your competitors. In fact, they may well be saying "I wish this-thing-that-solves-a-need existed" without knowing that 20 versions of that thing exist. We tech folks drastically overestimate the amount of time and energy people put into finding ways to solve problems they have. Most folks just live with the misery.
2. Your competition sucks. If you pick up the phone and start the process of selling than you already way ahead of most of your competitors. Why? Because most of them act like they sell but they really just sit and agonize over one more line of code or one more feature instead of getting out there in front of customers. Use this to your advantage! Your product is already good enough, so stop developing it and go find users.
3. Your network is a goldmine. We had a potential customer approach us to help set 20 demos a month for their SAAS product. So far they had scheduled zero demos even though all 3 founders had over 1000 LinkedIn connections. Instead of taking them on as a client I consulted with them for a couple of hours on how to reach out to people they already knew. (Side note: If you won't put your product/service in front of EVERYONE you know who is a potential customer than you are lacking confidence. This can be solved, but selling to people you know is MUCH easier than selling to strangers. Offer something you believe in and the conversations come easy).
4. People hate cold callers, spammers, and unsolicited messages. So make warm calls (after an introduction) and send relevant emails (how it is you know they have this problem and how you can help). Do not be fearful of reaching out! People ARE interested in real things that solve real problems and they will pay real money for that.
5. Charge more. Charging a low price doesn't motivate buying any more than a high price discourages it. Don't price your SAAS at $2 a month because you are afraid no one will pay $5. Don't price it at $10 because you are afraid no one will pay $50. Especially in B2B when purchasers aren't often spending their own money. Problems in the business world are worth more than $5, $10 or even hundreds of dollars to solve.
Good luck to all of you. Finding new customers can and should be fun, not a source of stress. And seeing the first official sale or first dollar in the bank is a high that never gets old.
C