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On a company forum? This is not Twitter. I would assume the rule is “any post can be removed for any or no reason at any time.” Here’s what Tesla says about re
by zaroth 8y ago
On a company forum? This is not Twitter. I would assume the rule is “any post can be removed for any or no reason at any time.”
Here’s what Tesla says about reserving the right to remove posts or suspend accounts:
https://forums.tesla.com/node/58282 https://forums.tesla.com/node/58282
My point was just that there’s a business reason not to leave a post up about a gripe for special treatment that goes against their stated policy. I completely agree there was nothing wrong with the tone of the post and that it was factual.
The stated purpose of the forum is specifically not to post your gripes as a way to get special treatment from Tesla customer support. Tesla provides the forum as a space for enthusiasts to geek out about their spaceships. If it became a place to rant for special treatment it would devolve quickly and probably be shut down.
- simion314 8y agoThis does not look good though, deleting critical forum posts or facebook posts and only keeping the nice ones, I know companies do this but from my experience the posters are contacted and the company support will try to solve the poser problem.