The author is making the distinction between “remote work”, which has this downside, versus “distributed work”, which would seek to build a culture where being

The author is making the distinction between “remote work”, which has this downside, versus “distributed work”, which would seek to build a culture where being left out due to in-person communication methods just isn’t possible. Distributed companies i.e., Elastic seem to have solved this issue. Being a remote team member on a collocated team has this issue in spades.