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Twilio Flex Review
- metildaa 8y agoThe price (starting at $1 per hour per agent) seems crazy expensive if you have any notable volume. Nevermind that Twilio isn't providing much beyond APIs (from my reading), it seems like a niche product that won't take off for most contact centers, as few have developers on staff.
- prashka 8y agoAbsolutely ...but volume/enterprise guys would go for the 150$ per month named agent pricing..hence it won't matter that much ..the max. Cost is 150$ per month..and you are bang on about the niche product part...we too feel the same
- prashka 8y agoWould you like to publish this article some where else?
- metildaa 8y agoNot particularly, the article needs some revision to flow properly & Twilio is of no interest to me.