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>I feel there's in inherent risk in any trade. And why should the consumer accept that risk and not the vendor?

• markdown 8y ago
  Because the buyer is making the decision to purchase. It's their choice, and particularly in this case they have very good data to support the decision (actually leafing through the book in a bookstore, reading the countless reviews available online, etc). Caveat emptor. If OP had bought the book from Samin Nosrat selling her own book out of a stall, I highly doubt he'd return the book a week later demanding his money back just because he didn't like what he read... that'd be a shitty thing to do. The reason he felt no shame in this was because there was a faceless corporation between him and the author.
  • lorenzhs 8y ago
    As Tomte noted, EU law requires that you be able to return online (and catalogue, phone, and other distance marketing) purchases within 14 days, exactly because in those cases you don't have the possibility of leafing through a book or having a product demonstrated at a store. Reviews aren't a substitute for that. Full detail can be found at https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm https://europa.eu/youreurope/citizens/consumers/shopping/gua...
    • markdown 8y ago
      Thanks for that.