Some tv stations had become advertising company for sure. And same lake of concern is present for customer satisfaction. The metric used is "do they watch enou

Some tv stations had become advertising company for sure. And same lake of concern is present for customer satisfaction. The metric used is "do they watch enough so my ads bring in enough cash?" And not "are my customers satisfied with my shows?". And it’s also why you can’t compare Netflix to regular tv stations. They sell contents to customers, they make no money with ads.