This sounded quite interesting and surprising as a result. I could not access the results so I did some quick googling. The source is JD Power and they are cla

This sounded quite interesting and surprising as a result. I could not access the results so I did some quick googling. The source is JD Power and they are claimed to have bad methodology. From what I read they don't weigh issues, so an infotainment issue is on the same level as a more severe mechanical issue. There's a ranking from Consumer Reports but it requires a subscription as well, and it is probably somewhat biased since to my understanding one needs to be a subscriber to answer the questions in the first place. A better method would be to pool data from several insurance companies, but I could not find such a thing. I could imagine that publishing this data would be of great interest to insurance companies. That way, they could steer people into using cars which are cheaper to the insurance companies. An objective study would certainly be of interest to someone who needs a car to move around. It's costly and not to mention frustrating when a car breaks down.